Pet Age has served the pet industry for 45 years, so we are honored to be featured as a safe and natural cleaning solution in their April 2017 issue.
The article, “Cleaning Solutions” by Eric Stenson, covers the top products that will help remove pet messes safely. He speaks with Jenny Gilcrest, Skout’s Honor’s Director of Marketing about Skout’s Honor and the growth of natural, or “green” products in the market.
Karl Gerstner, co-owner of Beowoof, an independent pet supply store in New Jersey who stocks Skout’s Honor, says, “Everyone wants something pet safe, child safe-organic, natural solutions. They want something that works really well.” Whether it be through government regulation or customer demand, natural products are on the rise in the industry and we are happy to see it!
View and read more of the Pet Age April 2017 digital edition here.
Pet Age serves the pet retail industry by delivering timely and practical news and information about the products, trends and events that impact retailers, groomers, manufacturers and other related businesses.
by Samantha Grant, Pet Specialty Expert & Retail Associate
Pet specialty stores, especially high-quality independent pet stores, are growing increasingly more popular. Pet parents know that businesses that specialize in pet products are the most likely places to find the best foods, toys, and supplies for their animals. As a veteran of the independent pet retail industry, I’ve just about seen it all – and that said, here are the five most commonly asked questions people ask:
1. What’s the best pet food? This seems like an easy question, but it’s actually one of the hardest to answer honestly. Most pet store salespeople have their favorite foods to recommend; best-sellers or foods that have the highest ratings on sites like Amazon, Chewy.com, or DogFoodAdvisor.com. But the truth is that there’s no one “best” food. Some dogs do great on a kibble with quality ingredients, others thrive on a combination of canned and dry foods, while others require a diet reliant on whole or raw foods. A good pet store employee will take the time to ask you questions about your animal, their health history, your preferences and budget in order to help you determine what food is best for your pet.
2. Which food did I get last time? Many small pet specialty stores offer customer loyalty programs, and these can include helping you keep track of the foods you buy. If you have a hard time remembering what food your pet eats but don’t want to risk upset tummies due to a sudden switch, selecting a pet retailer who can help you keep track of your purchases is a great choice. Dogs and cats often benefit from rotating flavors (for example: beef one month, fish the next), but generally only when you’re sticking within the same brand for consistent quality, and comparable protein, fat, and carbohydrate levels.
3. Can you recommend a good…? Veterinarian? Groomer? Pet Hotel? Trainer? Dog Walker? Pet specialty stores are a perfect place to ask about related pet professionals and services. Most independent stores will keep the business cards of people or services they recommend, or else employees may have had experiences with the kinds of businesses you’re interested in.
4. What treats or toys do you recommend? Whether your dog is a power chewer, or your feline is fussy, there are a plethora of fantastic toys and treats in today’s pet specialty stores. Be sure to read labels and select chew toys or treats according to your pet’s size, life stage, and chewing or play preferences. Pet store employees usually have their own animals and can tell you what their pets have enjoyed and which treats or toys may not be appropriate for your fur-children.
5. What’s the best product for…? Flea control? De-shedding? Deodorizing? The answer to the last one is easy (hint: It’s Skout’s Honor!). Just as with food, treats, and toys, pet specialty retailers hear all about what is (and isn’t) working for their customers. Best-selling items are usually best-sellers for a good reason; even if a product is cheaper than the competition, people tend not to repeatedly purchase items that don’t meet their expectations. Finding out what the store’s employees use, and what their customers rave about is the easiest way to determine if a product is likely to meet your needs.
In the spirit of hope for a positive and prosperous New Year, it’s not uncommon for humans to make resolutions for themselves; in fact, according to www.statisticbrain.com 45% of people make New Year’s resolutions on a regular basis. But have you ever considered making resolutions for your pets?
More than half of all New Year’s resolutions are aimed at improving a person’s health and fitness, and it may be the same for your pet. According to Banfield Pet Hospitals, obesity is the #2 most common diagnosis for companion animals and obesity has a significant link to the rapid rise of Type 2 diabetes in the pet population. Helping your pet stay fit can greatly improve their quality of life.
– For best results, be sure to follow the feeding guidelines on your pet’s food and use a measuring cup or scale to ensure accuracy.
– Be conscientious of how many treats you offer, and investigate lower-calorie options if necessary. Many pet stores now offer a variety of specialty diets and treats to help you achieve this goal.
– Take longer or more frequent walks with your dog or play fetch as often as you can. If your dog is significantly arthritic or otherwise has trouble walking, explore opportunities to swim your dog or enroll in a pet physical therapy program that utilizes underwater treadmills for low-impact exercise.
– Encourage your felines to jump, climb, and chase by providing them with different play structures and cat trees, and tempting them with exciting toys. Even little changes can have a big impact on your pet’s health over time.
If you have any questions on helping your pet lose weight or concerns about improving their fitness, be sure to talk to your veterinarian.
Another popular resolution is to spend more time with the people (and pets!) who matter to you. We all get busy and bogged-down with day-to-day routines, but spontaneity is the spice of life! Find creative ways to include your furry friends in your activities.
– Invite friends with compatible animals over for play dates, or meet up at animal-friendly venues such as a dog parks or restaurants that offer a menu for the pups.
– At home, take little breaks from your routine to initiate play or even just relax with your pet. Petting an animal has been proven to lower your blood pressure and slow breathing, which is just as good for you as it is for them.
Whatever your resolutions for you and your pet may be, www.statisticsbrain.com says that, “People who explicitly make resolutions are 10 times more likely to attain their goals than people who don’t explicitly make resolutions.” Don’t be afraid to write your resolutions down, even if that just means scheduling a block of time once a week to do something positive with your animal.
“It is amazing how much love and laughter [our pets] bring into our lives and even how much closer we become with each other because of them.” ― John Grogan, Marley and Me: Life and Love With the World’s Worst Dog
Happy New Year, friends!
About the Author Samantha Grant is a life-long animal lover. She has been a horse trainer, PATH, INT. certified therapeutic horseback riding instructor, animal nutritionist, and writer. Samantha, or “Sam” to her friends enjoys spending her free time playing with her animals, working around the ranch, and reading.
In April 2016, Pet Valu began carrying the complete Skout’s Honor product line (our Stain & Odor Remover, Urine Destroyer, Odor Eliminator, Litter Box Deodorizer, Patio Cleaner & Deodorizer and Cat Urine & Odor Destroyer). To date, the line has exceeded initial expectations and is proving to be a successful brand for the international pet specialty retailer.
“This is an award voted on by Pet Valu’s category management team and we chose Skout’s Honor because it offered a variety of criteria including great packaging, new innovation and it also met and exceeded our sales goals,” said Derek Ritson, category manager in pet supplies for Pet Valu. “We are pleased with the partnership we have formed and are excited to continue to grow the business together.”
Pet Valu is a specialty retailer of pet food and pet-related supplies with more than 770 stores across Canada and the US. Pet Valu offers more than 7,000 products, including a broad assortment of premium, super premium and holistic private label brands scientifically developed by internal nutritionists. Pet Valu is currently the exclusive retailer in Canada for Skout’s Honor products.
“From the very beginning, we set out to create powerful and safe cleaning products that pet parents can rely on to make their lives easier every day,” said Macon Brock, president and founder for Skout’s Honor. “It is an honor to be recognized by one of the world’s leading retailers in pet specialty with an award that directly acknowledges the efforts we’ve made to launch a brand new product line that meets that goal.”
Skout’s Honor is Better, Faster, Stronger than other products in its category, due to a proprietary odor eliminating technology and BioKore™ – a revolutionary green cleaning technology that breaks down and lifts away stains on contact. Both ingredients are biodegradable, bio-renewable and non-toxic – offering the most powerful and easy-to-use cleaning solutions on the market, while still being safe for use around pets, family and home.
The company’s eco-friendly approach is coupled with a socially conscious business model via its Skout’s Paw Pledge – a program that donates a day’s worth of food to a shelter animal with every product sold.
“Whether it’s bringing a new puppy home, adopting a rescue animal, behavioral or health-related issues, urine stains can be a real challenge for pet owners,” said Macon Brock, president of Skout’s Honor. “We’re pleased to be able to offer Mud Bay’s customers two of our best-selling items—these are absolutely the strongest cleaning products on the market that are easy to use and specifically designed to tackle even the worst dog and cat urine problems.”
Skout’s Honor is Better, Faster, Stronger than other leading products in its category, due to a proprietary odor eliminating technology and BioKore™ – a revolutionary green cleaning technology that breaks down and lifts away stains on contact. Both ingredients are biodegradable, bio-renewable and non-toxic – offering the most powerful and easy-to-use cleaning solutions on the market, while still being safe for use around pets, family and home.
The company’s eco-friendly approach to cleaning is coupled with a socially-conscious business model via its Skout’s Paw Pledge – a program that donates a day’s worth of food to a shelter animal with every product sold.
About Mud Bay
Founded in 1988 just outside of Olympia, Washington, Mud Bay is the Pacific Northwest’s largest retailer focused on healthy, natural nutrition for dogs and cats. With more than 40 locations in Washington and Oregon, Mud Bay is focused on providing wonderful shopping experiences for pets and their owners. For more information about Mud Bay, visit MudBay.com
For specific Mud Bay retail locations, please visit the store locator.
We are excited to announce that Skout’s Honor is now available in Australia through a new partnership with TFH! Check out our announcement below…
Skout’s Honor, the line of BETTER, FASTER, STRONGER solutions to everyday pet stain and odor problems, today announced its expansion to Australia, through a new partnership with T.F.H. (Australia) Pty. Ltd.
With warehouse locations in both Sydney and Melbourne, T.F.H. (Australia) Pty. Ltd. has been in operation for more than 38 years and remains a leader in the wholesale distribution of pet and aquarium accessories around Australia. This new partnership will enable more than 1,500 pet specialty retailers across the continent to carry Skout’s Honor’s environmentally and socially conscious lineup of cleaning products.
“TFH is known for its ability to consistently offer a range of quality products from around the world, and we’re so proud to be one of the newest brands added to that offering,” said Macon Brock, president of Skout’s Honor. “Gaining access to the Australian market takes our business to the next level as we continue to seek out and expand our reach to international customers.”
Skout’s Honor’s full product line has been picked up by TFH, including: Stain & Odor Remover, Urine Destroyer, Odor Eliminator, Patio Cleaner & Deodorizer, Litter Box Deodorizer and Cat Urine & Odor Destroyer. Each product comes in a 35oz spray bottle and will retail for $29.95 (AUD).
Skout’s Honor continues to experience explosive growth in the United States and Canada, as one of the newest premium brands to hit the pet specialty market. Starting out with a handful of retail doors in Southern California last fall, the company now has a shelf presence in more than 2,200 retailers across North America. Adding Australia to the mix represents an exciting new opportunity to expand upon the brand’s international success.
Skout’s Honor is Better, Faster, Stronger than other leading products in their category, due to a proprietary odor eliminating technology and BioKore™ – a revolutionary green cleaning technology that breaks down and lifts away stains on contact. Both ingredients are biodegradable, bio-renewable and non-toxic – offering the most powerful and easy-to-use cleaning solutions on the market, while still being safe for use around pets, family and home.
About Skout’s Honor
Skout’s Honor is a company based in Irvine, Calif. that offers BETTER, FASTER, STRONGER cleaning solutions to everyday pet stain and odor problems, including: Stain & Odor Remover, Odor Eliminator, Urine Destroyer, Litter Box Deodorizer, Cat Urine & Odor Destroyer and Patio Cleaner & Deodorizer. Founded by a team of animal lovers and proud pet owners, the company created its “Skout’s Paw Pledge,” and donates a day’s worth of food for a shelter animal in need with every product sold. For more information on the products and for specific retailers, please visit SkoutsHonor.com or visit us on Facebook.
At Skout’s Honor, we love to provide educational tips and tools for our customers, to help them deal with their everyday pet stain and odor issues. Adopting a new puppy (or any rescue animal for that matter) can be one of the most trying times for pet owners and is one of the most common reasons why they seek expert advice.
We’re excited to offer these specific tips for Housetraining Your Puppy from our Guest Blogger Renee Jones, a Certified Professional Dog Trainer & Canine Specialist!
The amount of time it takes to housetrain your puppy is primarily dependent on you. If you do it right, it shouldn’t take long at all, perhaps just a few weeks. Dogs are unique – some “get it” right away and others don’t get it quite so fast.
The most important thing to remember when housetraining your puppy is that unless you actually catch him in the act of having an accident in the house, you should NOT punish him or yell at him. Above all, do NOT take him to the spot and put his nose in it or show it to him. First of all, if he had an accident it is your fault, not his. You should have been watching him more closely. Secondly, he will have no idea why you are mad at him. He’s gone potty hundreds of times before and been praised for it. He does not fully understand the concept of “place” yet, so punishing him for something that is natural (going potty) only confuses him.
If you do catch him in the act, quickly (but calmly) pick him up and without raising your voice, say NO! and take him outside. When he finishes, praise him.
Most puppies will go into a “pre-potty” routine. Some of the common signs that he is getting ready to go potty are sniffing the floor and circling an area. Watch for these signs and go outside immediately!
If you are crate or cage-training your puppy, there are a few important things to remember:
Make sure your crate/cage is properly sized for your puppy.
Do not put food or water in the cage.
Take your puppy outside immediately after you open the cage.
Whenever your puppy is not being watched by a responsible family member, he should be in the cage. You might also want to have a leash on your puppy and loop it through your belt or keep it on your wrist so he can’t wander off to go potty when you aren’t watching him.
Like most training, housetraining is about consistency & positive reinforcement. Use specific commands to tell your puppy what you want him to do and use the same command all the time. For example, say “Outside” when it’s time to go out to potty. Once you’re there, pick another word or short phrase like “Hurry Up” or “Find a spot” to have him do his business.
If you keep your puppy leashed when he is outside you will make certain he is actually going potty when he is outside. If we just let the puppy out in the yard unattended, he may easily get distracted and forget to go. Then when he comes back inside and has an accident we can’t understand it! He was just outside!!
As soon as your puppy goes to the bathroom, praise him!! Let him know that was exactly what you wanted him to do. Then take him back inside right away so that he only associates the word “outside” with going potty. A few minutes later you can take him out to play, if you wish.
If your puppy does have an accident in the house it is extremely important that you thoroughly clean the area with a product specifically made to clean pet stains and odors. If you don’t use a product for pet accidents, even if you can’t smell an odor your puppy can and he will return to that spot again and again. To him it will smell like it is “ok” to eliminate in that place.
Remember, until your puppy is accident-free, he is not housetrained. Even though you thought you were about done with this stage, you must go back to the same level of monitoring and training you were doing at the beginning of the training. Be patient! You’ll get there. The better job you do, the better your puppy will do!
More About Renee:
Renee Jones, CPDT-KSA is a certified professional dog trainer, having received instruction from canine behaviorist Dr. Pamela Reid, plus nationally acclaimed trainers: Patricia McConnell, Pia Silvani, Jean Donaldson and Victoria Stillwell, to name a few. She is a member of the International Association of Animal Behavior Consultants (IAABC) and the Association of Professional Dog Trainers (APDT). She serves as the Pet Marketing and Canine Specialist for JeffersPet and JeffersPet.com.
Skout’s Honor products were featured on Pet Product TV as a powerful, green-cleaning solution to handle even the worst oet stain and odor problems. Hosts Robert Semrow of Pet World Insider and Pet Expert Sandy Robins spoke about our proprietary BioKore technology and the unique non-enzyme benefits it offers. Watch and learn more about why Skout’s products are Better, Faster and Stronger than the rest!